IT PM knowledge areas


  • Stakeholder identification.
  • Setting up a stakeholder engagement plan.
  • Continuous stakeholder interaction.
  • Reporting back to stakeholders.
  • Use in practice

    Tools: power-interest grid

    Software that i use


  • Plan schedule management
  • Sequence activities
  • Estimate durations
  • Develop the project schedule
  • Control the schedule
  • Use in practice

    Units of measure: calendar dates, story points, man hours

    Software that i use


    • Develop Project Management Plan
    • Direct and Manage Project Work
    • Manage Project Knowledge
    • Monitor and Control Project Work
    • Perform Integrated Change Control
    • Close Project or Phase

    Use in practice

    Techniques: Expert judgment.
    Data gathering. Interpersonal and team skills. 

    Software that i use


  • Plan Management
  • Define Activities
  • Sequence Activities
  • Estimate Durations
  • Develop Schedule
  • Control Schedule
  • Use in practice

    Tools: GANTT Chart, Critical Path Method, Burndown Chart

    Software that i use


  • Identification
  • Analysis
  • Response Planning
  • Risk Mitigation
  • Risk Monitoring
  • Use in practice

    Units of measure: likelihood, impact
    Tools: register, cause analysis, SWOT, risk alerts, probability and impact matrix

    Software that i use


  • Quality Planning
  • Quality Assurance
  • Quality Control
  • Continuous Improvement
  • Use in practice

    Tools: customer satisfaction index, productivity, cost performance, cycle time, return on investment, alignment with strategic business goals

    Software that i use


  • Resource planning
  • Cost estimating
  • Cost budgeting
  • Cost control
  • Use in practice

    Tools: cost reporting spreadsheets, 

    Software that i use


  • Planning procurement
  • Conducting procurement
  • Controlling procurement
  • Closing procurement
  • Use in practice

    Examples: computer hardware, servers, plug-ins, software, outsourcing

    Software that i use


  • Collect the required inputs
  • Generate a WBS
  • Translate WBS into tasks
  • Identify project requirements
  • Develop a scope statement
  • Define your processes
  • Use in practice

    Tools: Statement of Scope (SOS) and Work Breakdown Structure (WBS) templates

    Software that i use

    Human resources

    • Plan Human Resource Management
    • Acquire Project Team
    • Develop Project Team
    • Manage Project Team

    Use in practice

    Meetings: Organization charts and position descriptions, networking, organizational theory, expert judgment, meetings
    Techniques: Interactive, push and pull communication

    Software that i use


  • Expert judgment
  • Requirements analysis
  • Communication technology
  • Communication models
  • Communication methods
  • Interpersonal and team skills
  • Data representation
  • Meetings
  • Use in practice

    Tools: document collaboration tools, file sharing tools, chat and messaging tools, knowledge base tools, voice and video conferencing tools, and project management software.

    Software that i use